How can we help you?
At Go Electrics, we're here to assist with any questions or concerns you may have. Whether you need help choosing the right product, tracking an order, or resolving an issue, our dedicated customer support team is ready to provide prompt and effective solutions. Reach out to us through our contact options, and we'll ensure you get the assistance you need.
We offer various shipping options including standard, expedited, and next-day delivery. Shipping costs and delivery times vary depending on the option you choose and your location.
Once your order has shipped, you’ll receive a tracking number via email. Use this number on our tracking page to monitor your order's status and delivery progress.
Orders can be modified or canceled within a short window after placement. Contact our customer support team as soon as possible to request changes or cancellations before the order is processed.
We offer free shipping on orders over a certain amount. Check our Shipping Information page for details on thresholds and applicable promotions to see if your order qualifies.
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. For return instructions and conditions, visit our Returns & Exchanges page or contact customer support.
We accept various payment methods including major credit and debit cards, PayPal, and other secure payment options. You can select your preferred method during checkout.
Yes, our website uses industry-standard encryption and secure payment gateways to protect your payment information. Your data is secure during transmission and processing.
Currently, we only accept one payment method per order. If you need to use multiple methods, please contact our customer support team for assistance with your purchase.
Your payment will be processed at the time of order confirmation. Once your order is confirmed, the total amount will be charged to your selected payment method.
Yes, if you cancel your order before it is processed, we will issue a refund to the original payment method. For more details on refunds and cancellations, please refer to our Returns & Exchanges page or contact customer support.
Once your order ships, you'll receive a tracking number via email. Use this number on our tracking page to follow your order’s progress and estimated delivery date.
Contact our customer support team immediately if you receive a damaged or incorrect item. Provide your order number and details about the issue, and we will assist with a return or exchange.
Orders can be modified or canceled within a short window after placement. Contact us as soon as possible to request changes or cancellations before the order is processed.
To return an item, visit our Returns & Exchanges page for detailed instructions. You’ll need to fill out a return request form and include the original packaging. Follow the instructions to complete the return process.
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. For more details on eligibility and the return process, refer to our Returns & Exchanges page or contact customer support.
